A word to the wise restaurateur: Notice

A picture is worth a thousand words, they say. And after several thousand words, it was a series of pictures that conveyed the central message of master chef Ferdinand Metz’s keynote address, “Hospitality: The Lost Art of Foodservice,” Wednesday to...

Putting myself to the Wong Way test

In a recent conversation with chef Alan Wong of Alan Wong’s restaurant and The Pineapple Room, I learned that one of his teaching techniques is to have the kitchen staffs take a twice-yearly test on culinary matters. Throughout the year, Wong and senior staff...